Support Home Borrower Eligibility Why was I disqualified?
To find out why we were unable to offer you a loan at this time, you can log into your Upstart account and check your Message Box (in the top right-hand corner).
You will find an Adverse Action Notice detailing the main reason for rejection, as well as your credit score on the date of your application.
If your situation changes in the future, you are welcome to reapply. You can do so by using a different email address and completing the application again.
Note: Applicants who are disqualified must wait 30 days to re-apply. If you have recently finished paying off an existing Upstart loan and any of the 6 most recent monthly payments were not on time or you paid off the loan before reaching 6 monthly payments, there is a 60 day cooling off period before reapplying for a second loan.
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