LinkedIn hiring Senior Sales Operations Associate in San Francisco, California, United States | LinkedIn (2024)

Company DescriptionLinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job DescriptionThis role will be based in New York, NY, San Francisco, CA or Sunnyvale, CA.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to the LinkedIn San Francisco office, depending on what’s best for you and when it is important for your team to be together. 

This role sits in our LinkedIn Marketing Solutions (LMS) business, the digital advertising arm of LinkedIn. The vision of LinkedIn’s Marketing Solutions (LMS) business is to create economic growth for every organization worldwide by helping marketers reach, engage and convert their audiences at scale.

The Senior Sales Operations Associate role will support various new and existing processes and programs managed by the Global GTM Operations team. This position offers a candidate with consulting, business transformation, and project management experience an exciting and high-profile opportunity to influence the trajectory of a significant portion of LinkedIn’s overall business. Candidates hoping to fill this role must be nimble team players who are comfortable managing multiple cross-functional relationships and projects concurrently.

Responsibilities

• Oversee core BAU business processes for the LMS organization, in coordination with segment Ops and partner teams.
• Establish process standards, cadence and controls for project documentation and workflow.
• Identify and propose relevant improvements based on future state vision and best-in-class industry examples, through a systems lens.
• Own proposal development, process alignment with key stakeholders & leaders, and business case/requirements submission to partner teams.
• Support systems and tools transformation initiatives to help sales teams and partners effectively scale and grow, as they pertain to key business processes.
• Program manage portfolio of process improvements & rollout: manage timelines, track & communicate progress against key initiatives, set expectations with key stakeholders and partner teams, issue escalation and risk mitigation.
• Develop communications and sales enablement plan to drive successful change management.
• Build strong relationships with stakeholders that support ongoing projects and define growth opportunities.
• Proactively mobilize key stakeholders and drive Leadership support & buy-in for strategic initiatives.
• Think like an owner and have an impact outside of your core functions by demonstrating leadership, providing leverage and producing results that will help effectively scale.

QualificationsBasic Qualifications

• 5+ years of experience in technology or media industries or in management consulting 
• 5+ years of experience in program management
• 5+ Experience working with MS Excel, MS Power Point
• BA/BS degree

Preferred Qualifications  

• A love for change and an ability to thrive in a complex and fast-moving environment.
• Strong interpersonal and communication skills, including written and verbal communication, experience with senior stakeholders.
• Ability to work effectively with cross-functional teams and proven track record of working effectively and influence at different levels and functions of an organization.
• Attention to detail, ability to prioritize and manage multiple simultaneous workstreams and competing priorities.
• Comfortable with data, learning new technologies and working with technical teams.
• Intellectually curious, strong emotional intelligence, resilient, passionate and doesn’t take themselves too seriously. 
• Experience in Media or Advertising business.
• Experience in managing indirect teams to achieve common goals.
• Ability to work autonomously.
• Experience with Forecasting and Account Planning in a Sales organization a plus.
• Experience with designing/aligning requirements for systems & tools a plus.
• PMP Certification a plus.
• MBA or advanced degree a plus.
• Experience working with SQL, Tableau, O365, CRM, Google Suite, Forecasting tools and data sources

Suggested Skills: 

• Excel
• MS Power Point
• Program Management
• Cross-functional Collaboration
• Process Improvement

LinkedIn is committed to fair and equitable compensation practices.  

The pay range for this role is $96,000 to $156,000. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.  

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For additional information, visit: https://careers.linkedin.com/benefits 

Additional InformationEqual Opportunity StatementLinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement_2020 - Signed.pdf.

Please reference the following information for more information: https://legal.linkedin.com/content/dam/legal/LinkedIn_EEO_Statement_2020.pdf.

Please reference the following information for more information: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf for more information.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at accommodations@linkedin.com and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

• Documents in alternate formats or read aloud to you
• Having interviews in an accessible location
• Being accompanied by a service dog
• Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

Equal Opportunity Statement
LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: https://lnkd.in/equalemploymentopportunity2017. Please reference http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf and https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf for more information.

LinkedIn is an equal employment opportunity employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to accommodations@linkedin.com. This email box is designed to assist disabled job seekers who seek a reasonable accommodation to the application process. Emails sent for non-disability related issues, such as following up on an application, will not receive a response.

In your email, please include the following: (1) confirm you have a disability; (2) identify the disability-related limitation that needs to be accommodated, and (3) if known, describe the specific accommodation requested for the disability-related limitation. A response to your request may take up to three business days.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

Pay Transparency Policy Statement
As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

San Francisco Fair Chance Ordinance
Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Global Data Privacy Notice for Job Candidates
This document provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://lnkd.in/GlobalDataPrivacyNotice